Check most frequently asked questions here
What type of products do you have?

We target all high quality garments. 

How can I purchase your products?

You can purchase our products through our website 
stps.shop

How long does delivery take?
For local orders, shipping takes 1-4 working days. For international orders, shipping takes 3-7 working days
Do you exchange?
Yes, we offer easy and fast exchanges. You can fill in the exchange form found on our website, or simply by scanning the QR code on the tag attached to the clothing item, which will lead you directly to the exchange form. 

However, if the tags are ripped or taken off the item, the exchange will not be applicable anymore. 
Do you allow refunds?
No, we don’t allow refunds, however, we have easy and fast exchanges if you’d like to exchange your item! We only refund if our largest or smallest size still doesn’t fit you (excluding delivery fees). 
How do I know my size?

Please check our size chart  on the website or our Instagram highlights “size chart” for a more accurate size chart. For more questions about sizing DM us; we have a sizing support team that can help you determine you size!

Can I open the package or try it on before giving the courier the fees?

Unfortunately you cannot! The couriers are not allowed to return with an open package. Please pay your fees to the courier and let us know if you’d like to exchange your item.

How do I get my order as fast as possible?
Keep an eye on your phone, our shipping company contacts you before heading your way. If you don’t respond they reschedule your order. Also make sure you write the correct and accurate address, it makes the process a lot easier & faster.
How do I contact you?

Send us an email on info@stps.shop 

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